Privacy Policy

Welcome to Muzico Innovations GmbH! As a Swiss LCC located at Ursprungstrasse 1d, 8044 Gockhausen, we respect your privacy and are committed to protecting your personal information. This privacy policy applies to all Muzico customers and website visitors.

At Muzico, we comply with applicable data protection laws to safeguard your privacy, including CalOPPA, CCPA, Shine the Light, and the Eraser Law. Please note that Muzico’s various products and services may be subject to separate agreements, including their own privacy policies.

WHO WE ARE: Muzico Technologies Gmbh is a Swiss LLC located in Zurich, Switzerland, with a registered address at Ursprungstrasse 1d, 8044 Gockhausen.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT: We collect basic data from the moment you interact with our site. This data includes your name (or the name of your organization), payment details, and email address. We use this information to process your orders, deliver musical items, process payments, and communicate with you about orders.

If you complete a contact form, the information you provide is sent to Muzico and is not shared with any third party. However, we may use specialized third-party contact form services or other services to conduct surveys and research. In such cases, the information may be available to these third parties and be subject to separate agreements.

We may also collect data through cookies, which are small files that are stored on your device. If you register on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. We also use analytics to see where our visitors are from and what pages they visit, but we do not collect individual, identifiable information about you through analytics.

We may use your personal information to display interest-based ads for features, products, and services that might be of interest to you. Additionally, we may receive information about your payment details through third-party services like Stripe and others that maintain all your financial information.

WHOM WE SHARE YOUR DATA WITH: We do not share your data with any third party, except as requested by the court or authorized government institutions.

HOW LONG WE RETAIN YOUR DATA: For users that register on the Muzico website, we store the personal information they provide in their user profile, as long as it is necessary. All users can see, edit, or delete their personal information at any time. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes. Website administrators can also see and edit that information.

WHAT RIGHTS YOU HAVE OVER YOUR DATA: If you have an account on the Muzico site or have made orders, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

CONTACT INFORMATION: If you have any questions or concerns about our privacy policy or your personal information, you can contact us at info@muzico.ai. Our company is located in Switzerland, and our manager is Raphael Ferrer.